Frequently Asked Questions
You probably have questions, and hopefully you can find your answers here! If not, feel free to email firstname.lastname@example.org.
What is this SF Social League thing all about?
SF Social operates like the sports leagues of your youth. We bring friends, groups, and individuals together to compete in a wide range of sports and activities. Most of our leagues run 6 to 8 weeks and include an end of season tournament. We also host parties and tournaments to add to your SF Social experience. We’re all about helping people in San Francisco make new friends, bond with old friends, and experience the joy of play!
Why should I join SF Social?
We understand that for most people joining a league is about being active with your friends and meeting new people. Some leagues are good at organizing the sports, but don’t emphasize the social aspect. Other leagues are good at making it social but aren’t so good with sport quality. SF Social focuses on both. We keep the games fair and the bar fun, so all you need to do is show up and have an awesome time!
How do I join SF Social?
To register for a league or event, just select the league on the homepage. You will be taken to a description page that will walk you through the registration process and provide all the information you need for that league. As always, email us with any questions!
Do I need to be a good athlete to participate? What if I’ve never played before?
It’s a bummer to feel like you’re not “good enough” to participate. We promise that will never be an issue in our social leagues. Teams are made up of diverse skill levels, and with a variety of leagues from bocce to sailing, we have something for everyone!
Is there an age minimum/maximum?
Our leagues are open to anyone 21 or older. We encourage diversity in all respects, including age!
How much does it cost to join SF Social?
Registration costs vary by sport and location, depending on the cost of permits, officials, hosts, and equipment. We strive to keep league costs low while still providing a quality experience for each player. There are no annual membership fees or hidden administrative costs.
I have some friends that want to play, how do we sign up on the same team?
One person will create a team as the team captain. The captain will have the option to pay for the entire team or have each player pay individually. Once registered, captains can invite friends to join their team via email, or they can register as team players and select the team from the league registration page.
If you have a smaller group of friends and you can’t make up a full team, don’t worry! The captain will set up a group, the same way they would set up a team. When registration closes, we will combine groups and add free agents to form full teams.
As always, email us with any questions and we’ll be happy to help.
What if I don’t know anyone else in the league? Can I still play?
Absolutely! Nearly all of our leagues allow for independent or free agents to register and get placed on a team. If you are new to San Francisco, joining as a free agent is a great way to meet people in a fun and relaxed setting. We ensure that everyone who signs up gets placed on a team.
What if I don’t like my team?
People join our leagues for many different reasons, and sometimes you might find yourself on team that you just don’t mesh with. No worries, just email us to explain the situation and we will try our best to find you a new squad!
What if I can’t make every game? Can I still play?
SF Social doesn’t have an attendance policy, but we do encourage you to make as many games as you can. Teams are big enough that if a few people miss each game, the team will still have enough players to play comfortably. We want to make it easy for you to have fun, so if you have to miss a game or two, no sweat! Just make sure you let your team know ahead of time.
What is your refund policy?
By registering for a league with us you are agreeing to the following refund policies.
Refunds are not available for any non-virtual leagues, social events, practices, parties or outings. League rosters have limited space and last-minute player cancellations hinder our ability to properly plan and organize our seasons.
Refunds are not available for any e-game/virtual event, including but not limited to, Trivia, Bingo, Game Show, Mario Kart or FIFA/Madden Tournaments. If an event is canceled or postponed, you will be issued credits or receive the option to move to an alternate event of similar nature.
If a league (NOT including e-games or virtual) is canceled due to lack of player registration or venue issues, players will be provided with alternate leagues to play instead. If you are unable to play in an alternate league, you will have the option of a full refund. However, if you fail to respond to the league cancellation email by the indicated deadline, you forfeit your refund and your registration fee will be converted into a league credit. This policy does not apply to leagues canceled due to Covid-19 (see below).
Any league(s) canceled due to issues or complications related to Covid-19 will result in players being eligible to receive a pro-rated credit for any canceled dates. No refunds will be issued in this situation.
In some cases, we may need to delay the start of the league. This may be due to teams needing more time to complete their rosters, venues having schedule conflicts, and other various reasons. We reserve the right to delay the start of a league and will incorporate all planned games into the revised schedule to the best of our ability. Delayed start dates for the league are not grounds for a refund.
A player’s or team’s decision not to participate in a league they have registered for is not grounds for a refund.
- If players or teams choose not to participate, we will issue a full site credit up to 2 weeks before the registration deadline date.
- If it is within 2 weeks of the registration deadline – Partial credit will be issued on a case by case basis
All site credits must be used within 1 year of receiving the site credit.
Refunds are not given if a player moves, change in work schedule, or any other non-league related changes. Participation in adult sports, even at the recreational level, may result in injury. Volo Sports does not refund players’ fees if they are injured.
We always do our best to play all scheduled games in a season. If games have to be postponed due to weather, facility issues, or any other reason, we will do our best to make the games up at the end of the season at the same location. In some cases the game location may be changed in order to make the games up. In the rare case we are unable to make-up postponed games, players will receive a prorated credit for those games.
Games will be made up in the best possible form which may include, but not be limited to, multiple games in one night or games held on a non-league night of the week. Refunds will not be issued if a player is unable to attend the scheduled make up game.
All requests must be submitted in writing to email@example.com